Personal Data Protection Law
In accordance with the Law No. 6698 on the Protection of Personal Data ("Law"), your personal data may be processed during your use of the website baskaurlaotel.com, as described below. Purpose and Legal Basis for Processing Personal Data Your personal data will be processed for the following purposes and within the framework of the specified personal data processing conditions: one For the establishment or performance of a contract: Processing personal data of the parties to the contract is necessary based on the legal basis of necessity.
- Creating your membership on the website
- Providing services such as appointment scheduling, home testing, and facilitating communication with laboratories upon your request
- Updating customer contact information
- Tracking service records and performing necessary financial transactions
- Providing technical support and customer service necessary during your use of the application. For compliance with legal obligations, which is explicitly provided by laws and required for the data controller to fulfill its legal obligations:
- Fulfilling requests from official institutions
- Providing information to authorized institutions as required by legislation
- Ensuring compliance with statutory storage obligations
- Responding to and processing data subject applications in accordance with the legislation. For the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject:
- Managing customer relations
- Tracking financial transactions
- Conducting necessary activities and processes to benefit individuals from our products and services, including sales and marketing activities
- Executing commercial activities and related processes
- Ensuring legal, technical, and commercial-business security of our company and individuals in business relations with our company
- Determining and implementing our company’s commercial and business strategie
- Following up and executing legal affairs
- Conducting information security processes
- Performing audit and ethical activities
- Planning and executing customer satisfaction and corporate communication activities
- Conducting contests, campaigns, competitions, promotions, or advertising activities
- Storing personal data for general statute of limitations periods for potential future disputes as evidence.
- With your explicit consent: Your data will be processed and maintained by our company only for the purpose of providing services during your use of the application and for sharing with third-party health institutions that you are served by
- Carrying out marketing processes for our products and services, including profiling and analysis to personalize and promote our products and services according to your preferences, usage habits, and needs
- Your data will be stored and processed by our company only for the duration of your use of the application and for the purpose of providing you with the services we offer, and may be shared with third-party healthcare institutions from which you receive services.
- Processing for the purposes of carrying out marketing processes for our company's products and services, including profiling and analysis activities, to customize and recommend our products and services based on individuals' preferences, usage habits, and needs, and to promote them to the relevant individuals.
- Based on your preferences, you have the right to receive commercial electronic communications such as advertisements, promotions, etc., to your contact details from our company. Transfer of Personal Data: In order to fulfill the purposes stated above, the personal data collected may be transferred to: Laboratories, healthcare service providers, and health professionals that we facilitate services for Suppliers providing us with technical, legal, and financial services Authorized public institutions and private individuals as required by laws Other entities as specified under Article 8 of the Law, within the framework of the conditions and purposes for personal data processing Method and Legal Basis for Collecting Personal Data: Your personal data is collected electronically through: The application Laboratories, healthcare service providers, and health professionals we facilitate services for Online application and membership forms Images, files, and other information you upload to the application Call centers, text messages, and email channels Your personal data is collected and processed by our company based on the conditions specified in Articles 5 and 6 of the Law. Rights of the Data Subject under Article 11 of the Law: As a data subject, you are informed that you have the following rights under Article 11 of the Law:
- You have the right to request information if your personal data has been processed.
- You have the right to learn the purpose of processing your personal data and whether it is being used in accordance with that purpose.
- You have the right to know the third parties to whom your personal data has been transferred, both domestically and internationally.
- You have the right to request the correction of your personal data if it is incomplete or incorrect, and to request that this correction be communicated to third parties to whom your data has been transferred.
- Even if your personal data has been processed in accordance with the Law and other relevant legal provisions, you have the right to request the deletion or destruction of your personal data if the reasons for its processing have ceased to exist, and to request that this process be communicated to third parties to whom your data has been transferred.
- You have the right to object to the outcome that is produced against you solely through automated processing of your data.
- You have the right to request compensation for damages if your personal data is processed in violation of the law. If you send your requests regarding these rights to our email address info@baskaurlaotel.com, our company will address the request as soon as possible and within thirty days at the latest, free of charge, depending on the nature of the request. However, if the process incurs additional costs, our company will charge a fee as determined by the Personal Data Protection Board.